Billing, Insurance & Finance
Paying for Care
Our utmost concern and top priority are that you receive the help you need. We encourage you to get the care you need first. Do not let finances prevent you from accessing care. At Wellfound, we provide treatment regardless of ability to pay. We turn no one away. We believe in full transparency in pricing—you will find our pricing sheet below.
Billing, Insurance & Finance FAQs
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Does Wellfound take insurance?
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Wellfound Behavioral Health Hospital accepts most commercial insurance plans. We also welcome government plans such as TriCare, Medicare and Medicaid. Our admissions team will verify any insurance benefits you may have, and we will bill your insurance company for you.
If you don’t see your plan or network
If you don’t see your plan or network listed, please contact your insurance provider to find out what, if any, coverage is available to you when you receive services from Wellfound. The member services phone number is typically listed on your ID card.
For more information about these plans, please contact the plan’s customer service department or SHIBA (Statewide Health Insurance Benefits Advisors) help line at 800-562-6900 — a free service of the Washington State Office of the Insurance Commissioner.
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Accepted insurance plans
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Learn which insurance plans are accepted at Wellfound
Wellfound participates in a wide variety of health insurance plans. Most of those plans are listed below. Because plan coverage is frequently updated, it is always a good idea to check with your insurance company for current information about your plan and the coverage it provides for your choice of hospital, physician, service or procedure.
If you don’t see your plan or network
If you don’t see your plan or network listed, please contact your insurance provider to find out what, if any, coverage is available to you when you receive services from Wellfound. The member services phone number is typically listed on your ID card.
For more information about these plans, please contact the plan’s customer service department or SHIBA (Statewide Health Insurance Benefits Advisors) help line at 800-562-6900 — a free service of the Washington State Office of the Insurance Commissioner.
Commercial Plans Wellfound participates in:
- Cigna Behavioral Health
- Coordinated Care
- First Choice
- Humana
- Kaiser
- Molina
- Premera
- Regence
- United Healthcare / Optum
Medicaid managed care plans (Apple Health) Wellfound participates in:
- Amerigroup
- Community Health Plan of Washington (CHPW)
- Coordinated Care
- Molina
- United Healthcare / Optum
Medicare Advantages Plans Wellfound participates in:
- Community Health Plan of Washington (CHPW)
- Humana
- Molina
- Premera
- United Healthcare Optum
Government
- Medicare Part A and Part B
- Medicare Railroad
- Medicaid
- Health Net / Tricare
- Champ VA through TriWest
- VA through TriWest
Please note this is not a complete listing of plans available in your service area. For a complete listing, please contact 800-MEDICARE (TTY users should call 877-486-2048), available 24 hours a day, seven days a week, or consult medicare.gov.
Not all Wellfound-provided services accept insurance or financial aid. Please check with your health insurance provider about your specific plan and coverage before rendering services.
Chapter is an independent Medicare adviser and receives no commissions from Medicare plan providers, which means they search for every Medicare option available to you. Their advisers are extensively trained on the Medicare plans accepted.
Chapter is a Medicare partner provided to patients at no cost and with no obligation. Medicare patients are also free to contact Medicare plans directly, work with any licensed Medicare insurance agent, or access Medicare plan information by calling 800-MEDICARE or visiting the government’s Medicare website.
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What if I don’t have health insurance?
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Our financial counselors are here to answer your questions and tailor a payment structure to meet your needs. If paying for care is a hardship, we have a charity care program for those who qualify.
Get help with open enrollment
Wellfound has team members that are Washington state-certified navigators to help you with questions and enrollment. For more information patients can consult with our Care Coordinators.
Accountable Care Organizations
One of the provisions in the Affordable Care Act was the creation of Accountable Care Organizations (ACOs). An ACO is a network of doctors and hospitals that shares responsibility for providing care to patients. While the Affordable Care Act’s focus on ACOs was related to Medicare beneficiaries, ACOs are not limited to caring for patients on Medicare.
ACOs make providers jointly accountable for the health of their patients, giving them strong incentives to cooperate and save money by avoiding unnecessary tests and procedures, and instead focusing on helping participating patients get, and stay, healthy.
Wellfound providers and services participate in several ACOs in the state of Washington.
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Financial Assistance Policy & Form
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We offer financial aid programs to help eligible patients pay for care. Eligibility is based on Federal Poverty Guidelines (Refer to Attachment A, WBHH Sliding Scale for Financial Assistance).
Learn more about our financial assistance policies.
Plain-language summary
A plain-language summary of our financial assistance policy is available to download.
Application instructions
Financial assistance application form
Financial assistance forms are available for download.
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Wellfound Behavioral Health Hospital Pricing
For questions about billing or insurance, please call 253-697-8758 between 7am and 3pm, Monday through Friday. We are happy to help.